Quality Engineering Excellence

Based on Logik.ai's stated mission and capabilities, we understand your key strategic areas and differentiators to include:

• AI-Native CPQ: Delivering an AI-native platform to speed up complex selling across every channel, leveraging AI for discovery, guided configuration, and administration.
• Faster, Flawless Revenue Execution: A core promise to optimize experiences for both buyers and sellers, increasing operational rigor and boosting sales productivity.
• Enhanced Customer Experience: Enabling consumer-grade exploration, evaluation, and buying experiences, mimicking the guidance of a knowledgeable salesperson.
• Omnichannel Support: Extending CPQ experiences to sales, eCommerce, dealers, distributors, partners, and resellers through headless and composable architecture.
• Performance and Scalability: Committing to "light speed performance never ever slowed by complexity" while managing thousands of rules.
• Ease of Administration: Providing "No-code, point-and-click administration for turnkey implementation, customization, and GTM."
• Deep Expertise: Building on over 100 years of collective CPQ experience to redefine the industry.

Delivering on Logik.ai's ambitious promises, particularly within a rapidly evolving AI-native landscape, naturally introduces specific quality considerations:

• AI Accuracy & Relevancy: Ensuring AI-Driven Discovery and recommendations consistently provide "hyper-relevant" and "personalized" insights across varied and complex scenarios.
• Configuration Logic Integrity: Maintaining the "flawless revenue execution" and "perfect-fit solutions" promise when managing "thousands of rules without sacrificing performance."
• Performance Under Load: Validating "Always Performant" claims as the system scales in complexity and user volume, especially in channel sales and eCommerce.
• Omnichannel Consistency: Ensuring seamless and consistent buyer and seller experiences across diverse channels given the "headless & composable" architecture and next-gen APIs.
• Admin Experience Reliability: Confirming the "Point-and-Click Admin" experience reliably translates configurations into correct system behavior without introducing errors.
• Integration Stability: Safeguarding the quality and stability of integrations essential for data extensibility and true omnichannel selling.
• Regulatory & Trust Adherence: Upholding "longstanding and deep commitment to customer trust and security," including ISO 27001 and GDPR standards, requires continuous validation.

Our team believes in a collaborative and transparent approach, working directly with your product, engineering, and sales teams to embed quality assurance seamlessly. We aim to become an extension of your organization, providing expertise and capacity without disrupting your existing workflows.

The next logical step would be a brief, focused conversation with you and relevant members of your team. This would allow us to delve deeper into your specific priorities, current challenges, and how a tailored quality strategy can directly contribute to Logik.ai's continued momentum and success within ServiceNow. We are prepared to listen and demonstrate how our expertise can provide immediate, measurable value.