Legal & Compliance
Communications & Data Governance Policy
How Frugal Testing communicates with businesses, handles contact data responsibly, and keeps its email infrastructure trustworthy.
Contents
About Frugal Testing
How We Source Contact Data
Email Infrastructure
Data Retention & Removal
Ongoing Monitoring
Our Commitment
How We Communicate
Opting Out
Information Security
Reporting an Issue
About Frugal Testing
Frugal Testing is a software quality engineering company. We help organisations build reliable, secure, and well-tested software through a range of services including test automation, API testing, performance testing, security testing, and QA consulting.
Our primary domain is frugaltesting.com. To preserve the reputation of that domain, we operate dedicated sending infrastructure on separate company-managed domains for outbound business development communications.
Our Commitment to Responsible Communication
Frugal Testing maintains a strict zero-tolerance position on abusive or deceptive messaging. We do not engage in, and do not permit our employees, contractors, or agencies to engage in:
  • Unsolicited bulk email or spam
  • Phishing, spoofing, or impersonation
  • Deceptive subject lines or sender names
  • Distribution of malware or malicious attachments
  • Use of purchased, harvested, or unlawfully obtained mailing lists
  • Unauthorised third-party marketing on behalf of the organisation
Any violation of this policy by an employee, contractor, or partner may result in immediate suspension of access, termination of the business relationship, and further corrective action where appropriate.
How We Source Contact Data
We contact organisations that may have a legitimate interest in software quality engineering services. Business contact information is sourced exclusively through legitimate channels:
  • Publicly available professional information
  • Business networking platforms (such as LinkedIn)
  • Deceptive subject lines or sender names
  • Customer enquiries and inbound interest
  • Existing client and partner relationships
  • Industry events and professional conferences
  • Licensed professional contact intelligence providers
  • Referrals from clients and strategic partners
Contact information is used solely for business communications related to our services. We do not sell,rent, or share contact data with unrelated third parties for marketing purposes.
How We Communicate
Every outbound communication issued by Frugal Testing meets the following standards:
  • Clearly identifies Frugal Testing as the sender
  • Uses accurate sender names, reply-to addresses, and company details
  • Is sent from authenticated, company-managed email domains only
  • Contains truthful, relevant, and professional content
  • Uses non-deceptive subject lines that accurately reflect the email's content
  • Is sent through approved platforms subject to periodic compliance review
Our outreach is targeted and relevant. We reach out to decision-makers and practitioners inorganisations where our services are likely to be genuinely useful - and we keep volume reasonableso that every message carries substance.
Email Authentication & Infrastructure
All outbound email is transmitted exclusively through authorised, company-managed infrastructure. We implement and maintain the full suite of email authentication standards:
  • Clearly identifies Frugal Testing as the sender
  • Uses accurate sender names, reply-to addresses, and company details
  • Is sent from authenticated, company-managed email domains only
  • Contains truthful, relevant, and professional content
  • Uses non-deceptive subject lines that accurately reflect the email's content
  • Is sent through approved platforms subject to periodic compliance review
Our outreach is targeted and relevant. We reach out to decision-makers and practitioners inorganisations where our services are likely to be genuinely useful - and we keep volume reasonableso that every message carries substance.
Opting Out of Communications
You may opt out of future outreach from Frugal Testing at any time, with no further action required onyour part. To unsubscribe:
Opt-out requests are processed promptly. Once received, your contact details are added to oursuppression list and will not be used for future outreach.
Data Retention & Removal
Business contact information is retained only for as long as necessary to fulfil a legitimate businesspurpose or to comply with applicable legal obligations. When neither applies, data is deleted fromactive systems.
To request removal of your business contact information from our records, please contact us at compliance@frugaltesting.com. Requests are reviewed and processed within a reasonable timeframe,and we will confirm once action has been taken.
Information Security
Frugal Testing applies commercially reasonable administrative, technical, and organisationalsafeguards to protect business contact information from unauthorised access, misuse, alteration,accidental disclosure, or loss.
Access to contact data within the organisation is restricted to personnel with a legitimate businessneed, and is subject to internal access controls and review.
Ongoing Monitoring & Compliance
This policy is reviewed on a regular basis and updated to reflect changes in applicable law, regulatoryguidance, and industry best practice. Our communication practices are continuously assessed against:
  • Email authentication standards (SPF, DKIM, DMARC)
  • Sender reputation metrics
  • Complaint and bounce rate thresholds
  • Deliverability performance
  • Abuse reports from recipients or mailbox providers
Issues identified through monitoring are investigated promptly, and corrective action is taken wherenecessary.
Reporting an Issue
If you believe you have received a communication from Frugal Testing in error, or if you wish to reportsuspected abuse involving one of our domains, please contact us directly. All reports are reviewedpromptly and investigated.
To report abuse or a suspected policy violation, email abuse@frugaltesting.com. We take all reportsseriously and will respond as quickly as possible.
Contact Us
For any questions about this policy or our communications practices, please reach out through the appropriate channel below.
Website
frugaltesting.com
General Enquiries
info@frugaltesting.com
Compliance & Data
compliance@frugaltesting.com
Abuse Reports
abuse@frugaltesting.com