Legal & Compliance

Communications & Data Governance Policy

How Frugal Testing communicates with businesses, handles contact data responsibly, and keeps its email infrastructure trustworthy.
Contents
About Frugal Testing
Frugal Testing is a software quality engineering company. We help organisations build reliable, secure, and well-tested software through a range of services including test automation, API testing, performance testing, security testing, and QA consulting.
Our primary domain is frugaltesting.com. To preserve the reputation of that domain, we operate dedicated sending infrastructure on separate company-managed domains for outbound business development communications.

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About Frugal Testing

Frugal Testing is a software quality engineering company. We help organisations build reliable, secure,and well-tested software through a range of services including test automation, API testing,performance testing, security testing, and QA consulting.

Our primary domain is frugaltesting.com. To preserve the reputation of that domain, we operatededicated sending infrastructure on separate company-managed domains for outbound businessdevelopment communications.

Our Commitment to Responsible Communication
Frugal Testing maintains a strict zero-tolerance position on abusive or deceptive messaging. We do not engage in, and do not permit our employees, contractors, or agencies to engage in:
  • Unsolicited bulk email or spam
  • Phishing, spoofing, or impersonation
  • Deceptive subject lines or sender names
  • Distribution of malware or malicious attachments
  • Use of purchased, harvested, or unlawfully obtained mailing lists
  • Unauthorised third-party marketing on behalf of the organisation
Any violation of this policy by an employee, contractor, or partner may result in immediate suspension of access, termination of the business relationship, and further corrective action where appropriate.

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Our Commitment to Responsible Communication

Frugal Testing maintains a strict zero-tolerance position on abusive or deceptive messaging. We do notengage in, and do not permit our employees, contractors, or agencies to engage in:

Unsolicited bulk email or spam

Phishing, spoofing, or impersonation

Deceptive subject lines or sender names

Distribution of malware or malicious attachments

Use of purchased, harvested, or unlawfully obtained mailing lists

Unauthorised third-party marketing on behalf of the organisation

Any violation of this policy by an employee, contractor, or partner may result in immediate suspensionof access, termination of the business relationship, and further corrective action where appropriate.

How We Source Contact Data
We contact organisations that may have a legitimate interest in software quality engineering services. Business contact information is sourced exclusively through legitimate channels:
  • Publicly available professional information
  • Business networking platforms (such as LinkedIn)
  • Deceptive subject lines or sender names
  • Customer enquiries and inbound interest
  • Existing client and partner relationships
  • Industry events and professional conferences
  • Licensed professional contact intelligence providers
  • Referrals from clients and strategic partners
Contact information is used solely for business communications related to our services. We do not sell,rent, or share contact data with unrelated third parties for marketing purposes.

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How We Source Contact Data

We contact organisations that may have a legitimate interest in software quality engineering services.Business contact information is sourced exclusively through legitimate channels:

Publicly available professional information

Business networking platforms (such as LinkedIn)

Customer enquiries and inbound interest

Existing client and partner relationships

Industry events and professional conferences

Licensed professional contact intelligence providers

Referrals from clients and strategic partners

Contact information is used solely for business communications related to our services. We do not sell,rent, or share contact data with unrelated third parties for marketing purposes.

How We Communicate
Every outbound communication issued by Frugal Testing meets the following standards:
  • Clearly identifies Frugal Testing as the sender
  • Uses accurate sender names, reply-to addresses, and company details
  • Is sent from authenticated, company-managed email domains only
  • Contains truthful, relevant, and professional content
  • Uses non-deceptive subject lines that accurately reflect the email's content
  • Is sent through approved platforms subject to periodic compliance review
Our outreach is targeted and relevant. We reach out to decision-makers and practitioners inorganisations where our services are likely to be genuinely useful - and we keep volume reasonableso that every message carries substance.

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How We Communicate

Every outbound communication issued by Frugal Testing meets the following standards:

Clearly identifies Frugal Testing as the sender

Uses accurate sender names, reply-to addresses, and company details

Is sent from authenticated, company-managed email domains only

Contains truthful, relevant, and professional content

Uses non-deceptive subject lines that accurately reflect the email's content

Is sent through approved platforms subject to periodic compliance review

Our outreach is targeted and relevant. We reach out to decision-makers and practitioners inorganisations where our services are likely to be genuinely useful - and we keep volume reasonableso that every message carries substance.

Email Authentication & Infrastructure
All outbound email is transmitted exclusively through authorised, company-managed infrastructure. We implement and maintain the full suite of email authentication standards:
  • Clearly identifies Frugal Testing as the sender
  • Uses accurate sender names, reply-to addresses, and company details
  • Is sent from authenticated, company-managed email domains only
  • Contains truthful, relevant, and professional content
  • Uses non-deceptive subject lines that accurately reflect the email's content
  • Is sent through approved platforms subject to periodic compliance review
Our outreach is targeted and relevant. We reach out to decision-makers and practitioners inorganisations where our services are likely to be genuinely useful - and we keep volume reasonableso that every message carries substance.

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Email Authentication & Infrastructure

All outbound email is transmitted exclusively through authorised, company-managed infrastructure. Weimplement and maintain the full suite of email authentication standards:

SPF

DKIM

DMARC

All outbound email is transmitted exclusively through authorised, company-managed infrastructure. Weimplement and maintain the full suite of email authentication standards:

DELIVERABILITY

Sender reputation, inbox placement, andbounce rates tracked on an ongoing basis

AUTHENTICATION

SPF, DKIM, and DMARC pass rates reviewedregularly to ensure integrity

COMPLAINT RATES

Spam complaint rates monitored againstindustry thresholds; suppressions appliedimmediately

MAILBOX HEALTH

Individual sending mailboxes monitored forreputation and warmth

Opting Out of Communications
You may opt out of future outreach from Frugal Testing at any time, with no further action required onyour part. To unsubscribe:
Opt-out requests are processed promptly. Once received, your contact details are added to oursuppression list and will not be used for future outreach.

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Opting Out of Communications

You may opt out of future outreach from Frugal Testing at any time, with no further action required onyour part. To unsubscribe:

Reply to any email from us with the word "Unsubscribe"

Contact us directly at 

compliance@frugaltesting.com

Opt-out requests are processed promptly. Once received, your contact details are added to oursuppression list and will not be used for future outreach.

Data Retention & Removal
Business contact information is retained only for as long as necessary to fulfil a legitimate businesspurpose or to comply with applicable legal obligations. When neither applies, data is deleted fromactive systems.
To request removal of your business contact information from our records, please contact us at compliance@frugaltesting.com. Requests are reviewed and processed within a reasonable timeframe,and we will confirm once action has been taken.

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Data Retention & Removal

Business contact information is retained only for as long as necessary to fulfil a legitimate businesspurpose or to comply with applicable legal obligations. When neither applies, data is deleted fromactive systems.

To request removal of your business contact information from our records, please contact us at compliance@frugaltesting.com. Requests are reviewed and processed within a reasonable timeframe,and we will confirm once action has been taken.

Information Security
Frugal Testing applies commercially reasonable administrative, technical, and organisationalsafeguards to protect business contact information from unauthorised access, misuse, alteration,accidental disclosure, or loss.
Access to contact data within the organisation is restricted to personnel with a legitimate businessneed, and is subject to internal access controls and review.

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Information Security

Frugal Testing applies commercially reasonable administrative, technical, and organisational safeguards to protect business contact information from unauthorised access, misuse, alteration,accidental disclosure, or loss.

Access to contact data within the organisation is restricted to personel with a legitimate businessneed, and is subject to internal access controls and review.

Ongoing Monitoring & Compliance
This policy is reviewed on a regular basis and updated to reflect changes in applicable law, regulatoryguidance, and industry best practice. Our communication practices are continuously assessed against:
  • Email authentication standards (SPF, DKIM, DMARC)
  • Sender reputation metrics
  • Complaint and bounce rate thresholds
  • Deliverability performance
  • Abuse reports from recipients or mailbox providers
Issues identified through monitoring are investigated promptly, and corrective action is taken wherenecessary.

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Ongoing Monitoring & Compliance

This policy is reviewed on a regular basis and updated to reflect changes in applicable law, regulatoryguidance, and industry best practice. Our communication practices are continuously assessed against:

Email authentication standards (SPF, DKIM, DMARC)

Sender reputation metrics

Complaint and bounce rate thresholds

Deliverability performance

Abuse reports from recipients or mailbox providers

Issues identified through monitoring are investigated promptly, and corrective action is taken wherenecessary.

Reporting an Issue
If you believe you have received a communication from Frugal Testing in error, or if you wish to reportsuspected abuse involving one of our domains, please contact us directly. All reports are reviewedpromptly and investigated.
To report abuse or a suspected policy violation, email abuse@frugaltesting.com. We take all reportsseriously and will respond as quickly as possible.

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Reporting an Issue

If you believe you have received a communication from Frugal Testing in error, or if you wish to reportsuspected abuse involving one of our domains, please contact us directly. All reports are reviewedpromptly and investigated.

To report abuse or a suspected policy violation, email abuse@frugaltesting.com. We take all reportsseriously and will respond as quickly as possible.

Contact Us

For any questions about this policy or our communications practices, please reach out through theappropriate channel below.