Functionality testing helps to enhance user experience




Functional Testing

Client Overview

Operational in over 100+ cities in India, the client is the last mile logistics service for businesses and enterprises to manage their last-mile deliveries. Their fleet of riders is connected via a technology platform.

Problem Statement

  • Required smooth flow of web portal and mobile application. 
  • Storing merchant and rider information on the web portal along with creating orders and selecting riders. 
  • Ensuring easy access to riders for onboarding themselves and receiving notifications for new orders and deliveries. 

Tech Stack

Solution Approach

  • Deep understanding of the web portal and application from the perspective of the user. 
  • Perfected the flow in various situations like order creation, deliveries, rejection, and exchange.
  • Created 1000+ test cases and tested functionalities in different environments.
  • Employed Smoke testing, Sanity testing, Functional testing, Regression testing, Unit testing, and Integration testing. 


All modules behaved accurately when integrated.

Existing app features remained intact even after the introduction of new features.

Critical Functionalities of the system were operating smoothly. 

Functional flow from the web portal to the mobile application was perfected.

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Highly efficient and functional application without bugs and defects.
The great user experience of the riders for the application and web portal.

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