A Leading EdTech platform refined through Functional testing to achieve a better user experience




Functional Testing

Client Overview

Our client is a leader in digital education with strong technology and global capabilities. The client builds digital solutions for global education from curriculum and assessment to delivery and analytics.

Problem Statement

  • To ensure any suspected blockers are identified.
  • To ensure smooth flow of the web portal and Android application.
  • To identify defects module-wise such that the user experience is at par with the industry leaders
  • Various interactions made on the application should be reflected correctly.
  • To test various stakeholders in the hierarchy from admin to student and their relevant functionalities.

Tech Stack

Solution Approach

  • The testing plan was formulated which was a collection of 2 week cycle to achieve targets.
  • We divided the process into test case writing, execution, and finally bug reporting. 
  • Our team developed a deep understanding of the app through brainstorming, asking questions, and providing detailed reports to the client for easy identification of bugs.
  • More than 1300 test cases were written for all the modules and executed on major browsers, Google Chrome, Firefox Safari, and an Android tablet in these cycles.
  • All the bugs were documented with image/video proof and mapped through a traceability matrix with the client’s feature list.
  • Regression testing was performed on the bugs reported on JIRA.


Testing completed 1 week before the deadline given, root causes were identified thus increasing the usability of the app.

The system’s critical functions performed flawlessly and this in turn identify all of the application’s blockages and show stoppers.

The modules of the application became much more user-friendly and worked smoothly.

A perfect bug-free app experience every time.

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Rigorous testing of the application, executed 1300 test cases were executed with the use of minimal resources, time and manpower.
Uninterrupted and smooth business flow.
The biggest challenge faced was the instability of the web portal and mobile app.

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